Walgreens - Washington, District of Columbia

Anna S

I don't like leaving negative reviews but this one is long overdue and necessary. I've lived here for years, since before this Walgreens opened (used to be Rite Aid before). The selection at this store is about the same as everywhere, so that's not the issue. The issue is customer service. Slowest checkout and slowest Rx pickup anywhere. The pharmacy might have two or three people in the Rx section but they still service only one person at a time while moving at a sloth pace. If you come to pick prescription and there are two people in front of you, expect to be stuck there for at least 20 minutes.
And the main cashier desk in the store is also incredibly slow. I'll acknowledge that they finally hired a couple of new cashiers in the past weeks or months, so it got a bit faster. But this location does NOT have a workable online order pickup. Yes, you can order online for pickup. But the option of letting them know you're on your way and picking up your bag at the photo counter doesn't work. If you placed an order for pick-up, you still have to stand in line with everyone else. Completely defeats the purpose.

A E

Very well earned 2 star rating. There was only one poor lady working, with a long line, no self checkout, and an excruciatingly slow pace. Upper management is clearly not present, or has been for years, as made clear by the fact that previous reviews express the same sentiment.

Amy Coderre

I was staying at the Hilton for 5 days and shopped at this walgreens numerous times. Prices were great and had a nice variety of food. The same guy was at the register every time I went in. He was very friendly and carried on conversations with me. I even felt bad when I didn't get to go back one last time to say good bye?

ALINE OLIVEIRA

I made a photo order and a poster to pick up which I got 50% discount. When I got the store I asked for my poster because the guy just gave me the photos and he was explaining what happened when a supposed manager of the store came and cut me off saying in a very rude way saying I haven’t pay for the order yet and the machine was not working. They should called me asking if I wanted keep the order because I drove to DC just because of the poster. I got the photos which they charged me more than I was supposed to pay!

I don’t recommend this store!

Casey Hebert

This is the worst Walgreens in the world, perhaps. You have to wait for up to 30 min to check out. It’s insane. They always have only one person working. It sooooo bad another 20 min line. See pic. A typical night.

Joseph Lamont

Today is the last day I shop at this Walgreens. I just miss shopping in Virginia more than anything (No locks on the socks, deodorant, and detergents). Besides that, I'd rather be watched by security for a better variety and prices. The commute to Walmart is worth it because I never feel like I'm being watched there.

Jamie Fallowfield

This location is the worst for photos. I’ve had issues multiple times. And taking all my photo needs to cvs. I ordered photos on Friday. Went in Saturday, and they showed no record. I showed them the confirmation. And they were like idk what happened. I asked if I could reorder and they said you can but that the photo person wouldn’t be in until Monday. (When they claim to do same day photo) I agreed, and replaced the ordered. I didn’t leave the store until they confirmed their system received the order. I asked if I’d get notified if the order was ready and they said yes and that they would put it in their group chat as well. I sent my fiancé on Monday and the order still wasn’t ready. I tried calling the store multiple time and their phones lines are dead. So I’m done. Do not recommend.

Emma Weed

On 1/2/2024 I was sick and had went to urgent care and got a prescription sent to the Walgreens located at
1815 Connecticut Ave NW
Washington DC 20009
I had called ahead to verify my insurance and when to pick up my prescription. I called no less than 8 times only to be put on hold and ultimately never be answered, I spent 3 hours doing this.
I am very sick, it is cold outside, I walked to this pharmacy and asked to pick up my prescription, to be told that they don’t have it and don’t know when it can be ordered. I wish someone could have told me that over the phone. The people working there were rude, dismissive, and completely devoid of skills. This place was a total ghost town and they had the unmitigated gall to tell me to my face they were too busy to answer the phone. I am very upset by this, had I known that they didn’t have the prescription I would have spent 3 hours calling around to other pharmacies to see if they had the same medicine instead of calling this one.