North Star Senior Advisors - Altamonte Springs, Florida

Marlo

We were looking for an Assisted Living facility for my mother and did not know where to start. We also needed to find a place quickly. "Michael Quinones" at North Star Senior Advisors is a Client Support Specialist and was referred to me by a Case Manager. Michael is top notch! He is very knowledgeable. He also made a lot of phone calls to find the right fit for us. It was very comforting to have the assistance with scheduling appointments as well as a list of available options. His follow-up is superb and he is extremely professional. If you are in need of helping find a family member an Assisted Living or Memory Care facility, he will make the process go so much smoother. I honestly would have had to have made all of those calls myself, in which he narrowed everything down for us. He saved me days if not a week's worth of work! He also checked on us after placement of my mother to see how she is doing. I highly recommend Michael with North Star.

Maxine Schackman

Moving into Senior Living is a big decision. I don't think any of us like facing the facts of our aging bodies and diminishing health. BUT, it is reality. I knew that it was time for me to move closer to family. That meant moving out of my home and community where I had spent 30 years making friends and creating a medical team. Very daunting!
Michael Quinones at North Star Senior Advisors was recommended to me. Together with my daughter, he helped us to create a list of various types of senior living options, all within minutes of my daughter's home in Winter Park, FL. Since I live hours away, we were limited in terms of when I could visit. Michael was there through the entire process. He accompanied us during the tours and offered unbiased advice and valuable information. Working with Michael has made an emotionally difficult situation so much more manageable.
At first nothing pleased me. But because Michael only recommended places that suited my needs, I felt comfortable putting a deposit on an apartment. I am looking forward to making new friends in a welcoming environment where all my health needs can be addressed now and in the future.

Jen Brockman

Ignacio and North Star Senior Advisors were instrumental in helping me find a residential facility for my family member. This was not the first time I had had to look for a place and at the outset, I didn’t think there was anything Ignacio (or anyone) would be able to help me with: I was wrong. From our first phone call Ignacio was knowledgeable and compassionate. Within 24 hours he had given me a list of 4 facilities I had never even heard of! He answered my questions along the way (which was so helpful given his wealth of experience) and attended facility tours with me to make sure I got everything I needed out of each visit. I would highly recommend this amazing team!

Angel Bermudez

Michael at North Star Senior Advisors is very knowledgeable of the Assisted Living community and Memory care facilities in the Orlando area. He did not try to steer me into any particular location. He was always available to answer any questions I had and offer suggestions which helped me select a memory care facility for my loved one.

Susan Cartledge

After a horrible experience at a nursing home and no luck calling around locally for another facility, I called North Star Senior Advisors and talked with Ignacio. He collected some personal information about my father in law's needs and within 24 hours I received an email with 2 separate facilities that matched all our needs.

Ignacio stayed in contact with all the steps from contacting the facility, to touring each, and ultimately moving into one of them. The facility he matches my father in law with PERFECT for him and he is thriving and so happy.

North Star stays in contact with us still, 1 month after move in, to make sure that the facility is still up to our standards.

I wish I knew about this company when my father in law first was needing assistance. They made the transition so seamless and stress free.

Cery Perle

What a great niche business… Reached the point where I had to put my parents into a home and really didn’t know what to do or where to turn to… there are so many places you hear all these horror stories about … Ignacio and his team did all the legwork for me , they asked me what I was looking for ( activities to special diets) pricing and then literally took me around to at least five places and let me see for myself what the places were like . In the end , they helped me negotiate everything and really find the best place for my parents based on their needs
Could not of did it without them

Sharon Saladino

I used North Star to find an assisted living facility for my Dad. Their knowledge and assistance made the process less stressful and it allowed us to make a decision in a timely manner. I highly recommend their services!

Cindy Waddell

I started working with Brooke and then Ignacio when it suddenly became clear we needed an assisted living for my parent. They were both friendly and listened to what my parent would want and what they ultimately needed. I loved that North Star reps attended the tours with me and helped me to ask the right questions. They filled me in on what facilities had stable staffing. No facility was off-limits to tour, but I knew something about each of them before the tour. Ignacio helped me to pivot when medical issues and licensing became an issue. I felt like I had a guide who definitely knew more about this industry than I did; a guide who worked for me and was not trying to sell me on anything.