Pep Boys - Winter Haven, Florida

Pep Boys in Winter Haven, FL: Ihr Reifenfachgeschäft, Autowerkstatt und mehr

Pep Boys, mit der Adresse 5694 Se Cypress Gardens, Winter Haven, FL 33884, ist ein vertrauenswürdiges Unternehmen, das sich auf Reifen, Autowerkstatt, Ölwechsel und Abschleppdienst spezialisiert hat. Sie erreichen Pep Boys telefonisch unter 33241824 oder besuchen Sie ihre Website unter pepboys.com.

Ein umfassender Service vor Ort

Bei Pep Boys erhalten Sie nicht nur hochwertige Reifen, sondern auch eine breite Palette an Dienstleistungen. Dazu gehören unter anderem Ölwechsel, Mechaniker-Service, WC und kostenloses WLAN. Für Menschen mit eingeschränkter Mobilität stehen rollstuhlgerechte Eingänge, Parkplätze und Toiletten zur Verfügung. Der Lieferservice ermöglicht es Ihnen, Ihre Einkäufe am selben Tag zu erhalten. Für eine bequeme und reibungslose Abwicklung wird eine Terminvereinbarung empfohlen.

Zahlungsmöglichkeiten und Kundenbewertungen

Pep Boys akzeptiert Debitkarten, Kreditkarten, mobile NFC-Zahlungen und Schecks. Laut Google My Business hat das Unternehmen 536 Bewertungen und eine durchschnittliche Bewertung von 4/5. Kunden heben die einfache Online-Terminvereinbarung, die Freundlichkeit des Personals und die schnelle Abwicklung hervor.

Ein Besuch lohnt sich

Wenn Sie auf der Suche nach Reifen oder Autowerkstattleistungen sind, ist Pep Boys in Winter Haven, FL eine hervorragende Wahl. Mit ihrem umfassenden Service, den zahlreichen Zahlungsmöglichkeiten und der hervorragenden Kundenbewertung können Sie sicher sein, eine erstklassige Erfahrung zu machen. Besuchen Sie die Filiale oder vereinbaren Sie noch heute einen Termin unter pepboys.com.

👍 Bewertungen von Pep Boys

Alan Atkins

5/5

Needed 4 tires. The online appointment option was awesome. Dropped off 1st thing in the morning and picked up after receiving a text, smooth sailing through the entire process. The gentleman behind the counter was very polite and easygoing. Highly recommend.

Tish James

5/5

I first would like to say having car trouble is never a favorable task, but great customer service can turn a bad situation into a good one! I don’t do a lot of reviews, but I felt as though I had to in this case. I had a lot going on with my car: oil leak, coolant leak, you name it, so needless to say I wasn’t a happy camper. Now, I’m not saying that any of this is the facilities fault, but the last thing that anyone wants while having car trouble is lack of communication! I received a lot of this with dealing with this site, but luckily there was a few staff members that didn’t demonstrate that behavior. Kenny is one of the guys that works in the front and he went above and beyond to provide me with exceptional customer service! When he took over my ticket, he kept communication open. If a part was delayed, he didn’t hesitate to call me to keep me in the loop. He also was very empathetic to my situation. Prior to dealing with him, other staff members had not responded appropriately, so he apologized on their behalf and did what he could do to reconcile the situation. The mechanics does a great job, but In my opinion customer service trumps service provided. I would urge that the facility works on communicating more effectively and promptness. Lastly, I want to give a special THANK YOU to Kenny for all of your help through this process. It’s because of you and the mechanics I give you guys 5 stars ⭐️.

curtis taylor

5/5

I work in Winter Haven and bring our company vehicle for maintenance here at Pep Boys. Simon and the other guys are friendly and helpful and the service counter and the guys in the back keep our Transit Van running nice and smooth. This team deserves a 5-star shout out. Also this place has good food options around their building if you have to sit and wait a while.

Steve Rivera

1/5

I had an appointment at 10:00 yesterday for an oil change at 11:00 my car hadn’t even moved. I asked why he said appointments don’t matter, it will be at least 2 more hours. He was very rude. I didn’t get his name but he was the older guy working the front. I asked him for my keys he said no because my car was already written up. The younger guy was nice and gave me the key. I highly suggest you find someplace else to have your car serviced

Nariyoshi Miyagi

5/5

Initially I was irritated because the tires I purchased online for two vehicles were not in stock. I was told they didn’t have the tires for my truck and that they would be there in four days. They actually had the tires in stock but had moved them to the reserved section of the shop so the truck would be done that evening. The second issue was with being told all four tires for my car were there and it would also be done that evening. One tire was missing for the car but they said it would be done tomorrow at 10 am. I went to the Pep Boys that evening to get my truck cause I could not be without any vehicle for the night. They didn’t tell me the truck was ready and I waited for them call or text. After 50 minutes I went inside to see what was going on. The worker must have been confused that I was picking them both up tomorrow. I got my truck and went home. The next day the car was ready when they said it was and I was satisfied with the discount they gave to make everything right for the inconveniences. I drove a mile down the road and the tire pressure monitoring system was alarming because all the tires were low on air. The car requires 45 psi which is indicated on the vehicle door jam sticker. They made everything right and I was satisfied. Everyone was really nice and accommodating, they didn’t argue to make excuses. Please check manufacturer guidelines for tire pressure requirements before sending someone on their way though.

Robert Dockery

5/5

Called and then went in with just under 2 hours before closing with an emergency replacement of just the spark plugs. They got us in and out before closing and they were friendly, respectful and courteous. Explained in detail the pricing and didn't try to pad extra things to make it higher and let me choose exactly what I could afford to have done to the car without giving me a doomsday speech about not replacing other things. I thank you guys very much for taking us in at such short notice and getting back out and back home without needing a tow.

Aries Love

1/5

As a 25 year old female iv had my part of problems with men overcharging me to repair a vehicle, but this place overall is the worst. If I give them my car for an oil change, they charge me more then what they said it was going to be when I dropped it off if I bring them my car to see what’s wrong with it they call me two hours later with a $3000 bill saying my car needs a new part and then when I take it somewhere else it’s never that I’ve been to this place maybe five or seven times and every single time I have left just disappointed and having to pay more than what I should pay on December 8, 2024 I took my car here told them something was wrong with it. Two hours later they called me to tell me that I needed a new catalytic converter and estimated me $3000 for the repairs something didn’t sound right so when I took it to another car shop less than three minutes away, they called me less than an hour later informing me that that was not the issue and in fact I needed new ignition coil set and iridium xp I got the issue fixed for $500 and my car runs a lot better. I am so done with Pep Boys especially this location

wanda sanchez

1/5

Under new management huh So I come here to get 2 new tires and the manager convinced me to get my oil change here, so after waiting 45 mins after my scheduled appointment they take my car , then I get a text an hour and a half later that my car is ready, should of made me happy but they never put the new tires , they weren’t added on the to do list… so can someone tell me how this new management is better than the old one? I am disappointed and dissatisfied with the customer service here but no worries they made 68.00 off of me but lost 300.00 and I won’t be back🤬🤬 or ever refer anyone here. thanks Randy and Kenny.