The Plaza At Westwood Senior Living - Los Angeles, California

Tracy M.

My father recently passed away but was a resident of Westwood Plaza Assisted Living Facility for over 3 years. I visited him at least 3 times a week so I have a lot of familiarity with the facility. My dad's room was wonderful with a balcony and a view and was always clean. The staff are amazing, from Faye at the front desk, to Theresa the nurse, to the weekly caregivers, the activity director, the dining services, the laundress, maintenance and housekeeping - they are all attentive, caring and always go above and beyond. Both my father and I felt that my father was extremely well-cared for. Luz Rose, the director, is phenomenal. While Luz was always there to help, when my father began to decline, Luz was especially there to help me navigate the new situation. Her door was always open. Luz truly cares for the residents and their families as well as the staff there. I highly recommend Westwood Plaza.

John F.

The Plaza at Westwood Senior Living is a haven of warmth, care, and community. Under the exceptional leadership of Administrator Luz Rose, it radiates a sense of family and genuine compassion. From the beautifully appointed facilities to the personalized care plans, every detail is thoughtfully crafted to ensure residents thrive and feel cherished. Luz Rose's dedication shines through in the personalized attention each resident receives, creating an atmosphere where they truly feel at home. The Plaza at Westwood Senior Living, with Luz Rose at the helm, is more than just a residence; it's a place where lives are enriched, and smiles are abundant.

James M.

The Plaza at Westwood is one of the best senior living communities my wife and I have seen - and we've seen a LOT. The building is well maintained and the dining room and community areas are lovely and reminiscent of an old Hollywood hotel.The staff are super friendly, kind and (in some cases) extremely patient with the residents. A huge shout out to Luz and Theresa who go above and beyond every day. I can't recommend enough.

angie H.

Went in for a tour and the administrator Luz is great.
She's super insightful, very caring and you can truly see her passion in working with elderly. As we were touring a few residents had questions and she didn't hesitate to stop and help them. Definitely a place where I can entrust my mom.

fromnabulax F.

I have been at the plaza for four months after spending three years at a different facility across town.

My experiences at the other facility were awful from start to finish so I was really ready to make a change for the better and this is better than that. Much better.

When I first got to the plaza. My previous experience had left me in a not so great emotional and psychological place. Teresa, and Luz as well as the kitchen did and continue to do everything they can to ease my transition to the plaza.

Teresa is always ready and willing to sit and listen to anyone’s complaint or troubles and most of the time it’s not even her job. She listens and helps where she can with a smile in every contact I have had.

To date she helped to coordinate a new primary care, physician, a new pharmacy, and assistance with finding other medical care as needed. Somehow, she managed to accomplish this in about 48 hours.

Luz has been something of a miracle worker in her dealing with me. I came into the Plaza in pretty bad shape. I was upset, scared, and feeling incredibly vulnerable as one does when coming into this type of a living situation.
Luz assisted me every step of the way, hearing me out for all of my complaints and concerns, addressing each and every one of them and often visiting my room to make sure that things are continuing to be ok.

When possible Luz visits with all our tables during meal times to chat and check in with every resident.

My dining partner tells me that Luz even drove out to Riverside County for her initial intake interview.

For me Luz has been wonderful.

We have an older crowd here with ages ranging from late 60s up to one gent who celebrated his 104th Birthday here a few weeks back.

My experiences with staff here, but for one interaction has been wonderful.

Servers, housekeeping, maintenance are all giving and warm people.

I don’t yet require a caregiver but several folks here do. Once the resident is situated at their table the caregivers rather than disappearing can be found just outside the dining room discretely keeping an eye on everything and all of us.

I have only ever had one negative interaction with a staff member here and they are not on caregiving staff.

In my experience the receptionist is incredibly hard to deal with on an ongoing basis.

I have dealt with and witnessed loud and intimidating outbursts of anger.

I have seen these outbursts, not only directed at me but at others as well. She is literally the only thorn in my side at the plaza.

As a vegetarian, I had trouble at my previous facility for the entire three years I was there getting an adequate diet and meal plan.

Here at the plaza, Luz working directly with me as well as the kitchen have come up with an incredibly wonderful and varied vegetarian menu. Some of the foods that they have prepared for me have been wonderful and delicious.

And if by chance I’m not fond of what is on the menu that night, the kitchen here is always willing to help me out with an omelette or a nice stuffed, baked potato, a large dinner salad, or several other options always available for me at any meal.

I don’t get around as much as I used to, but I still like to go out and walk every single day and a few feet off of Westwood Boulevard is some of the most beautiful neighborhoods in Los Angeles. I love this area for walking!

I know not every place is good for everyone. I can tell you from my heart though, I am happier at the Plaza then I could’ve thought possible in any assisted-living facility, and it is my home.

Jocelyn H.

The Plaza is a beacon of happiness.
Luz's dedication along with the staff's demeanor to create a welcoming environment for the residents to feel welcomed and loved is incredible. Staff goes above and beyond to ensure all residents needs are being met along with ensuring their well-being.
Highly recommend for a nurturing joyful community.

Miriam I.

I am so incredibly disappointed with the care and treatment that my mother receives here. The care she receives is sub-par and the food is inedible. I'm looking for a new place for her to move because all they care about here is collecting as much money as possible while spending as little as possible caring for the residents. Both my mother and I are constantly stressed out by the slew of problems that are presented to us simply by having her live here. Life for a loved one in their golden years should be pleasant and peaceful, not combative and neglectful. I highly recommend that you find a different place for your loved one to live where the staff genuinely cares about the seniors that are charged to their care.

Johannes J. V. E.

I've lived at The Plaza at Westwood for almost 3 years now, and I must say it's nothing short of a luxurious oasis nestled in the heart of West Los Angeles. The architecture and interior décor of the building are lovely and elegant. This premier senior living community combines high quality service with a deep commitment to preserving the individuality and uniqueness of its residents.

The location itself is a testament to the exclusivity of The Plaza. Situated in the iconic neighborhood of Westwood, it's just a stone's throw away from Beverly Hills, UCLA, and various popular Los Angeles destinations. The convenience of being centrally located adds an extra layer of appeal to this already exceptional community.

In conclusion, The Plaza at Westwood is not just a senior living facility; it's a haven where residents can savor a life of luxury, purpose, and well-being. If you're seeking a place that seamlessly blends modern amenities with a deep respect for individuality, look no further than The Plaza at Westwood.