Willow Senior Care Ltd - Rugeley

Carol Stallion

Very disappointed with the hypocrisy of this company. Willow obviously charge for providing care services, and from what I gather a very good service they provide too. Also, their carers also get paid, yes, some people will argue not enough. Yet, within this review page they expect my husband, Mr. Robinson to volunteer his services and give something back to the community. Needless to say he already does and Willow don't even know what he does for the community so I'm surprised their commenting without even knowing him. All my husband was doing was trying to stop the carers driving and parking on the path. You'll notice via their reply that they had to make it personal calling him and accusing him. I'll be the next one...... so come on Willow. I agree with Eddie, your carers shouldn't park on the path, simple as that. So now it's your turn to turn this personal and insult and slag me off without knowing me...... do you worst, show your true colors. Be much easier to agree they shouldn't break the Highway Code and you'll try and do your best to stop it.

David Price

I am writing on my own behalf and that of my mother and the rest of the family to thank you for the wonderful care you gave my father in the last months of his life. You really brought joy to him four times a day and he aways smiled to see you, your caring, professional, well trained team were of huge help. Thank you so much. Christine and David and all.

Liane Coleman

Willow look after my mom who at times with her condition of alzheimers can be challenging. The team have persevered and gained my moms trust and she now at times allows the team to perform certain tasks, I'm sure in time with their patience she will start to allow them to do more for her.
The communication from the team is 5 stars alone they contact me about any concerns and if needed will address them. Having this professional team care for our mom has given the family special time to again be her children. Excellent care from an excellent team of caring staff

Chrissie Phillips

Very caring, very professional and highly trained staff. Every member of the team went above and beyond our expectations to care for mum, before she sadly passed away. The team has been skillfuly selected for their compassion, dedication and sense of humour! They looked after mum as if she was their mother (or grandmother). As a daughter, I couldn't have wished for more. They were all explemplary. We will forever be grateful for all the love and care they gave to a very special lady in the last few days of her life. Thank you to everyone at Willow Senior Care. You do an amazing job. Chrissie and Nick

Claire Rayson

We want to thank Willow Senior Care for taking care of our grandmother. The carers were kind and considerate, efficient and respectful to our grandmother's needs right up to the end.

She had an affinity to Harry with whom she had a special rapport and we are grateful to him for the thoughtful and attentive care he gave.

They provide a high standard of care of exceptional quality, overall a first class service, highly recommended.

Wendy Jackson

My Aunt is very happy with the carers. She is now up and dressed in the mornings ready to join in keep fit, coffee mornings and other social events. She has always been a sociable person and interacts with other residents (even if she doesn't remember who they are). It is thanks to Willow carers that she is now able to do these things. Thank you.

jim houston

Thank you for taken on extra responsibilities care for my mother the evening showers and dress.
Can only recommend Willow for there service.

and care

Paula Nix-james

Only been using willow for a short period of time but the service and care for my mother has been excellent always able to speak to them highly recommend they do a brilliant job